The Scheduling Coordinator will communicate regularly with physicians, which may include, patients, ancillary and surgical areas to involve scheduling, rescheduling, and cancellation of single/multiple tests and procedures.
Essential Functions
- Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
- Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.
- Demonstrate superb telephone etiquette, team player attitude and professional communication skills at all times.
